CreatorOPS
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Terms of Service

Last updated: July 1, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a binding agreement between you and CreatorOPS ("Company," "we," or "us") governing your access to and use of the CreatorOPS website, application, APIs, and related services (the "Service").

By creating an account, connecting a platform integration, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Service Description

CreatorOPS provides tools for digital creators and media agencies to manage sponsor relationships, production pipelines, cross-platform analytics, and asset distribution workflows. Features include sponsor CRM tracking, deliverable management, invoicing status monitoring, API-based analytics aggregation from connected platforms, and multi-platform content scheduling with approval workflows.

We may add, modify, or discontinue features with reasonable notice. Beta or experimental features are provided "as is" and may be withdrawn without liability.

3. Account Registration & Eligibility

To use the Service, you must:

  • Be at least 16 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access

You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts with false information or that violate these Terms.

4. User Responsibilities — Content & IP

You retain all ownership rights to content you upload, create, or manage through the Service, including videos, graphics, sponsor contracts, and business records ("User Content").

By using the Service, you grant CreatorOPS a limited, non-exclusive license to host, process, display, and transmit User Content solely to provide the Service to you and your authorized workspace members. This license terminates when you delete User Content or close your account, except for backup copies retained per our data retention policy.

You represent and warrant that:

  • You own or have the necessary rights to all User Content
  • User Content does not infringe third-party intellectual property, privacy, or publicity rights
  • Sponsor deal data and brand assets are shared only with authorized team members
  • You will not upload malware, unlawful material, or content that violates platform partner policies

5. Platform API Compliance

When you connect third-party platforms (YouTube, Twitch, TikTok, or others), you agree to comply with each platform's terms and developer policies, including but not limited to:

You are solely responsible for ensuring your use of CreatorOPS integrations complies with platform rules, including rate limits, data usage restrictions, and disclosure requirements for sponsored content. CreatorOPS is not liable for platform enforcement actions taken against your accounts.

6. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes or to violate any applicable law
  • Attempt to gain unauthorized access to other accounts or systems
  • Reverse engineer, decompile, or scrape the Service beyond permitted API use
  • Interfere with or disrupt the Service or connected platform APIs
  • Resell or sublicense the Service without written authorization
  • Use the Service to store or transmit malicious code
  • Misrepresent analytics data exported from the Service

Violation of acceptable use may result in immediate suspension or termination without refund.

7. Subscription, Billing & Refunds

Paid subscriptions are billed in advance on a monthly or annual cycle through Stripe. Prices are listed on our website and may change with 30 days notice to existing subscribers.

You authorize us to charge your payment method on file for recurring fees. Failed payments may result in service suspension after a grace period.

Refunds are provided at our discretion for billing errors or service outages exceeding our SLA. Partial-month refunds are not issued for mid-cycle cancellations; access continues through the end of the paid period.

Free trials convert to paid subscriptions unless cancelled before the trial ends. You may cancel at any time through account settings.

8. Service Availability & Modifications

We target 99.9% uptime for the Service, excluding scheduled maintenance windows announced in advance. We do not guarantee uninterrupted access and are not liable for downtime caused by third-party platforms, network providers, or force majeure events.

We may modify, suspend, or discontinue any part of the Service. Material changes affecting paid features will be communicated with reasonable advance notice.

9. Confidentiality

Sponsor deal terms, rate cards, unreleased content, and workspace data you store in CreatorOPS may constitute confidential business information. We treat such data as confidential and restrict internal access to personnel with a legitimate need.

You agree to use reasonable measures to protect confidential information shared within your workspace, including limiting member access to need-to-know roles and revoking access for departed team members promptly.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANALYTICS DATA WILL BE ERROR-FREE, THAT PLATFORM APIS WILL REMAIN AVAILABLE, OR THAT THE SERVICE WILL MEET YOUR SPECIFIC BUSINESS REQUIREMENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREATOROPS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SPONSOR REVENUE, OR DATA LOSS, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify and hold harmless CreatorOPS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your User Content, your violation of these Terms, your breach of platform API agreements, or your misuse of the Service.

13. Termination

Either party may terminate the agreement at any time. You may close your account through settings or by contacting support. We may suspend or terminate your account for Terms violations, non-payment, or extended inactivity.

Upon termination, your right to access the Service ceases. Provisions that by their nature should survive (intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification) remain in effect.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Disputes shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

15. Contact

For questions about these Terms: